CUSTOMER LOYALTY MANAGEMENT

CUSTOMER LOYALTY MANAGEMENT

Provide your customers with value-added loyalty rewards, while empowering your marketing and communication staff with a highly configurable and easy-to-manage system to engage customers and build brand affinity.

HIGHLIGHTS

CUSTOMER PORTAL:

Members and customers gain access to a secure portal to review their latest achievements and available offers and rewards. When combined with the ASAPP OXP PFM Module, content can be accessed alongside insightful financial insights and spending analysis.

LOYALTY APP:

Your license included a branded loyalty app for Android and iOS, where users can quickly unlock their membership and login to view their progress.

GAMIFICATION:

Daily brand touchpoints are available through push-notifications sent to users’ devices, with trivia and other engaging content available with point rewards.

ACHIEVEMENTS:

Users unlock achievements and milestones based on their level of activity and are awarded trophies in real-time depending on their account activity and history.

REWARDS:

You and your team control what to reward users with — special rates, free e-transfers — the choice is yours.

BRAND TOUCHPOINTS:

Build and grow brand affinity with your members and customers and keep them up-to-date on the latest product offers.

Unique offers and cross-sells are presented through the application to appropriate members. When this module is licensed alongside the AOS and LOS modules, offers can push directly to streamlined applications to facilitate cross-sell and conversions.

OMNICHANNEL EXPERIENCE PLATFORM

ASAPP OXP can transform your financial institution by leveraging customer insights, while eliminating unnecessary steps in support of a digitally proactive environment. Get in touch with us today and discover how we can play a pivotal role in helping you build your business and your brand.